1. Eligibility for Refund
Refunds may be granted in the following situations:
- If the client cancels the project before work has started
- If we fail to deliver services as agreed upon in the signed contract
- In cases of duplicate or incorrect billing
2. Non-Refundable Situations
Refunds will not be provided if:
- Work has already commenced or been completed according to the contract
- Delays or issues are caused by client’s failure to provide necessary information or approvals
- Change requests made after project commencement
- Services already rendered such as consultations or support sessions
3. Partial Refunds
Partial refunds may be considered if:
- The client terminates the project after some work has been completed
- A mutual agreement is reached on project cancellation terms
4. Refund Request Procedure
To request a refund:
- Contact us by email at taskflow8928@gmail.com with the subject line “Refund Request”
- Provide your name, project details, and reason for the refund
- Our team will review your request and respond within 7 business days
5. Refund Processing
Approved refunds will be processed within 10 business days via the original payment method or as otherwise agreed.
6. Contact Information
For refund inquiries, please contact:
Email: taskflow8928@gmail.com
Phone: 0320-5698950